An opportunity has arisen to join the Business Development & Support team to cover a maternity leave within the team in the role of Direct to Consumer Executive. This exciting role will help support the continued success of the rapidly growing Direct To Consumer Operations capability in Edrington whilst building and maintaining strong relationships with both internal and external partners and existing markets to help create, embed and drive successful Global DTC operations.
Reporting to the DTC Delivery Manager, key responsibilities include: -
Ensuring the DTC operations support and enable the planned revenue growth across The Macallan DTC Channels and markets
Ensure availability of products (Whisky and Merchandise) to support the DTC Commercial plans for 19/20 for Macallan
Coordinate the production, packaging and fulfilment activities and manage the operational support activities of DTC and ensure best practice is shared and adopted globally
Manage the DTC Operations reporting and exceptions process, continuing to develop and refine appropriate reporting mechanisms and ensuring that reports are produced and shared on a timely basis
Lead the adoption of DTC Operations processes and work with the wider business to continue to develop a core customer/consumer relationship management functionality
Support the forecasting and management of the DTC operational and development budget
Manage end to end process of sale activations for products for The Macallan online DTC channel
Our ideal candidate will be capable of working independently and in a team, using own initiative with a proactive, ‘can-do’ attitude. You will have the ability to work with key partners and suppliers and have strong communication skills. You will have previous experience of flexible and agile ways of working and will ensure a great consumer experience.
If you are interested in applying for this role, please send your CV and cover letter
Closing date for applications – Monday 27th May 2019